Terms & conditions

BOOKING CONDITIONS

General conditions:

Payment: Payment in advance for half the B&B rates is required to secure all reservations. (For one night reservations and camping we require 100% advance payment.)

Payment for the balance , food, guided tours etc. can be made at the end of your stay. Sender is responsible for all bank transfer fees. Non-accommodation fees /expenses incurred by the hotel are accepted preferably in Tanzanian Shillings, but also in Euros or USD, or electronic bank transfers (subject to hotel exchange rates). Please note that, due to the fact that local banks do not accept USD notes dated prior to 2006, we too are unable to accept them.

Cancellation Policy

Because of the high banking costs there is no refund in case of a down payment of 50% or less for all bookings, or 100% in case of a one night stay or camping, group stays, or bookings secured by Tour Operators.

In all other cases the down payment  of 50%  will be refunded minus the banking costs if the cancellation is not more than 14 days before the first day of the booking. In case of 14 days or less before the stay, no refund is possible.

Although our invoice is in dollars when you are in Themi View we prefer a final payment in shillings, but payment in dollars, bank transfer, PayPal is also possible. We offer a fair exchange rate.

Note: All rates are exclusive TDL (Tourist Development Levy) and VDF (Village Development Fund), both $ 1.50 per night. See appendix for the proforma.

PAYMENT DETAILS

Please contact us for our full terms and conditions including payment details.